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At Search, we established our dedicated Call & Contact Centre division in 1995 to provide both temporary and permanent recruitment solutions to some of the UK's largest employers across a wide section from industry and commerce.

With 70 specialist consultants in a dozen locations, we are experienced in supporting recruitment across the full range of call and contact centre positions - encompassing customer service, telemarketing, telesales and support roles.

Our dedicated and knowledgeable team of consultants have established themselves in the marketplace for the quality of our service and outstanding success in helping businesses and candidates meet their individual goals.

Over the last 16 years we have helped our clients recruit successfully for many niche roles, including:

  • Advisors/associates
  • Team leaders
  • Trainers
  • Debt collections agents
  • Inbound sales advisors
  • Outbound sales advisors
  • Technical helpdesk advisors
  • Customer helpdesk advisors
  • Bilingual contact centre advisors
  • Multilingual contact centre advisors
  • Team managers
  • Resource planners
  • Call centre managers
  • Call centre directors  

Our full and comprehensive service can be blended to create a bespoke service suitable for national recruitment initiatives to start-up businesses. We are experienced at managing recruitment advertising campaigns including full response handling, providing effective selection methodology including assessment centres, competency-based interviewing and psychometric and aptitude evaluation. We also provide a full campaign evaluation service as well as payroll services where appropriate.

To find out more about how Search can help you fulfill your resourcing needs, contact your local Search office.

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Antonia McCartney

Expert Consultant

I started my recruitment career 5 years ago and over the years have worked within the Scottish, Irish and English Market.

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Testimonials

  • "I was impressed with the calibre of the candidates put forward by Search. It was very clear that the initial checks carried out had been thorough and robust and all candidates were of a high standard and matched what we, as a company, were looking for. The consultant was ve... "
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At Search, we have over 16 years' experience in providing bespoke recruitment solutions to some of the biggest contact centre names across all industries.

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Looking for that perfect addition to your team? We can provide you with the complete range of fully integrated recruitment solutions.